Perhaps, I should go through PayPay about this problem. This afternoon I received an email at 3:55pm from eBay of a download purchase. At 4:09 the customer wanted to know how to go about downloading. I have not received an email notification of the payment from PayPal (which makes me think this may be a PayPal problem). However, when I checked my account, the payment had been received, and the action column showed a "Print shipping label" button which does not appear on eBay download purchases. Today, I had changed the title of the download listing to "TKT PAYROLL SOFTWARE-FREE 2008 Tax Tables DOWNLOAD NOW!" on eBay and on e-junkie.com. Could this be the problem?
To get the customer their download link, I used the send free download link feature on e-junkie.