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E-junkie Ecommerce Forums » E-junkie Discussions

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Deleting customers after refund



guest_user
member
Posts: 1302


Is it possible to delete a customer from my customer database for a given product? I don't want people who request a refund to receive future updates about a product they no longer have the rights to.


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POSTED ON: October 22, 2007 @ 22:44 GMT -7




Shivani
member
Posts: 1358


That happens automatically. Also, their download link gets disabled.


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POSTED ON: October 22, 2007 @ 22:45 GMT -7




Wickerman
member
Posts: 1


I thought refunds were handled by the payment processor. How is E-Junkie notified of a refund having been given?


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POSTED ON: August 31, 2008 @ 02:08 GMT -7




E-junkieChef
E-Junkie Crew
Posts: 936


Payment processor notifies us.


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POSTED ON: September 2, 2008 @ 15:18 GMT -7


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