access buyer computer customers disable download firewall interfering internet link links machine network particular requirement security settings software

One of my customers is saying that he cannot access the link given because of his computer settings, what does he need to do to be able to access link, thanks

There is no specific requirement to access our download links. If your buyer has a particular Internet security software or firewall on his machine or somewhere in the network which is interfering with the download, they will need to disable that.