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Problem with subscription payments



GuestUser
member
Posts: 808


Hi - I pay through paypal but they take it out of my bank account. I have always wanted to pay through my paypal account without them going into my bank account and taking out money. Is this possible? My bank was empty and the payment was declined and now you've canceled my service. I don't want my service canceled and i have money in my
paypal account to pay you but it's not taking from there. Can you tell me how I set up payment from my paypal account only? And when should I re-subscribe this account - when it expires on the 18th of February or has it expired now?


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POSTED ON: January 30, 2008 @ 10:23 GMT -7




E-JunkieExpert
member
Posts: 804


We don't cancel subscriptions. PayPal does that if it is unable to charge you 3 times.

You can select your payment source when you are starting the subscription. Even for an existing subscription, if you look at its details in PayPal, you will see that there is a link which will let you change the payment source.

As for starting the subscription, to avoid double payment, you should subscribe on or around the date till which your account is already paid upto. This date will be given in E-junkie Seller Admin > View Profile.


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POSTED ON: January 30, 2008 @ 10:23 GMT -7


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