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E-junkie Ecommerce Forums » E-junkie Discussions

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Delay in sending codes to my customers



GuestUser
member
Posts: 808


My account is taking quite a while to send codes to my customers. I receive the notification of payment from paypal, but never received the thank you e-mail with the registration codes. Any ideas?


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POSTED ON: February 14, 2008 @ 16:56 GMT -7




E-JunkieExpert
member
Posts: 804




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POSTED ON: February 14, 2008 @ 16:57 GMT -7




GuestUser
member
Posts: 808


Is it possible to send the customers a registration code and have it be the one that's sent to them after the payments are successfully processed?


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POSTED ON: February 14, 2008 @ 16:57 GMT -7




E-JunkieExpert
member
Posts: 804


You can send codes from E-junkie Seller Admin > Send Free thank you email/downloads/codes. Before you do that, enter the transaction IDs which were not processed in the list accessible from E-junkie Seller Admin > Block transactions, so that when and if PayPal sends the IPNs, the buyers won't get the code again.


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POSTED ON: February 14, 2008 @ 16:57 GMT -7


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