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GuestUser member Posts: 808 |
I'm having an issue with people who pay with an echeck thru Paypal. Does Paypal notify you when it clears? People are writing me saying their echecks have cleared (and in fact they have) and we haven't sent them a link? I realize that the blame probably lies with Paypal not informing you. What can we do about this? Thanks! # POSTED ON: February 16, 2008 @ 16:59 GMT -7 |
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E-JunkieExpert member Posts: 804 |
It's a PayPal issue that I'd pointed out couple weeks back - http://www.pdncommunity.com/pdn/board/essage?board.id=ipn& message.id=8961#M8961 They say it was supposed to be fixed on 14th. For the time being, the only solution is to send the product from "E-junkie Seller Admin > Send free thank you email, download link" feature. # POSTED ON: February 16, 2008 @ 16:59 GMT -7 |
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Ditto member Posts: 9 |
Hi, do we know if this issue with Paypal has been resolved? I just received an order with the buyer using Paypal e-check, just wondering. Thank you. # POSTED ON: April 4, 2010 @ 11:23 GMT -7 |
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E-junkieGuru E-Junkie Crew Posts: 3486 |
The post you replied to was over two years old, so that issue has long since been resolved. PayPal should send us an IPN confirming a completed eCheck-funded payment as soon as the check clears. If you are seeing payments with Completed status in your PayPal history which aren't showing up in your E-junkie Transaction Log, please see this troubleshooting page: http://www.e-junkie.com/ej/trouble.paypal.completed-order-not- processed.htm # POSTED ON: April 4, 2010 @ 19:42 GMT -7 |
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