admin answers clients code com common contact contacting don download downloads email file form free help independent issues items link page pay pdf process product recommend require send setting site stamping troubleshooting upload www

How I can test my setting before launch the product?

Please see http://www.e-junkie.com/ej/help.test.php

Do you have a test email facility, like can i have test product email sent to me so that i can test it all works fine before my clients view it? if so, how? thanks.

Sure, you can use Admin > Send free download/code to test that. Please see http://www.e-junkie.com/ej/help.test.php for more information.

So I can do test downloads without having to pay for my items?

Yes, you can. Go to Admin > Send free download/code.

I guess I don't have something right. I uploaded the file. An email is generated and sent, but no link is in email. When it arrives

Did find the link, thought it was suppose to be sent back as a PDF file.

do I have to upload my file in PDF form, to get the PDF stamping

How do I enable PDF Stamping?

Hi, you might find it much more helpful to contact us via e-mail at support@e-junkie.com, or by simply using the contact form here on this site. Our online help documentation has the answers to most common troubleshooting issues:
http://www.e-junkie.com/ej/help.htm

PDF stamping only works on PDF files.

Please see our help page on PDF stamping here:
http://www.e-junkie.com/ej/selling-ebooks.htm

If you require live personal assistance, we can highly recommend contacting Andrew of www.EasyE-junkie.com, an independent business that specializes in training, tutorials and live personal "walk through" guidance through the process of using E-junkie, or you can even hire him to just do everything for you. Other competent, E-junkie-experienced developers for hire are listed in our directory here:
http://www.e-junkie.com/ej/developer-directory.htm