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E-junkie Ecommerce Forums » E-junkie Discussions

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When e-junkies crashes is there a backup system



lemonbar
member
Posts: 327


When e-junkies is busy crashing is there a backup system?

Is the website server hooked up to the same server for the payment/product processing system?

The website needs to be on a diferent server then the payment/product processing server so we can communicate like a world class business solution.

Increase my fees by 50% if you need to help take care of this serious problem.

Also, would you like a link to a fantastic servers hosted by top notch support?

I will post it for you. Trust me they are good, solid and very fair valued as well.


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POSTED ON: March 8, 2008 @ 16:04 GMT -7




bunkbedking
member
Posts: 134


this outage has killed my volume on one of my busiest selling days - last saturday $4900 in sales today so far $900!! - Only found out the problem when a customer called me


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POSTED ON: March 8, 2008 @ 16:11 GMT -7




lemonbar
member
Posts: 327


So you are saying it is a problem them?

Is money that important?


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POSTED ON: March 8, 2008 @ 16:13 GMT -7




dougco
member
Posts: 21


Hah lemonbar, that's a good money. Money, important, hah.

You must be working for e-junkie with that simple thought.

Just kidding, I kid.


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POSTED ON: March 8, 2008 @ 16:44 GMT -7




lemonbar
member
Posts: 327


Where is ejunkie responses to these problems?

Is there support that deals with this?

SHouldn't there be 24 hour monitoring by someone?


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POSTED ON: March 9, 2008 @ 20:13 GMT -7




lemonbar
member
Posts: 327


Here is the Site Monitoring that everyone should be using to verify their sites health, including e-junkie.

Excellent service and very simple to use.

http://www.SiteUptime.com/?aff=80809


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POSTED ON: March 9, 2008 @ 20:16 GMT -7


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