appear as-entered as-it-is buyer calling caps case-sensitive control correctly customer data disable email emails entered formatted generator happening including instance issue key keygen lower number output outputs over passes paypal perhaps recommend reflects registered registration sending serial site system template thank-you-email transform upper url user validators variable weird

Our serial number Generator and Validators are case-sensitive; it looks like E-Junkie is sending the as-entered name (including the customer's caps) when calling our site for a Serial, but then "correctly" caps the Thank You email.

For instance, a customer recently entered her name "first last" instead of "First Last." E-junkie passes "first last" to our generator's URL, but then emails the customer "Registered to: First Last".

We've also had a customer enter his name FIRST LAST, and had the email go out "First Last," so a caps transform is happening somewhere in the e-junkie system.

Can we disable that somehow, or perhaps have a variable to put in the template that reflects _exactly_ how the user entered their name?

I see the issue. Basically, the data we get from PayPal is sent to the keygen as-it-is. However, the data shown to the buyer is slightly formatted so that it does not appear weird (like an all lower case or an all upper case name).

I will recommend that when your keygen outputs the key, it should output the registered name as well so you will have complete control over the registration details.

I hope that makes sense.