attempts buyer cart caused check concider download downloading downloads drive due elsewhere email expired file help hours inconvienence issues limit link local log low moving number opening past realizing reponse responce save simon support technical users viewing week

I am having to concider moving my cart elsewhere due to no responce from technical support. has anyone else heard back from e-junkie in the past week?

Regards

Simon.

PS. If anyone else can help, i just had a buyer email me saying their link expired yet it was set to 70 hours. Any ideas?

Sorry for any inconvienence caused to you.

In reponse to you question:
Sometimes people download without realizing where they download and say that they did not download. You can check this by viewing the number of downloads in the download log.

Also, If your limit is too low (like 1 or 2), that can cause issues as some users take 1 or 2 attempts to understand that they are downloading the file and they have to save the file first to their local drive rather than "opening" it right away.