access admin affiliate attention basis business businesses check claim concern contact database direct down duties fix form forum free home hosting identical informed issue issues lack manually matter modify money needed note page permissions point post reply security services settings site sites state support thank-you tied top trial view

@ldsmusic:

Because of our staffing expansion and delegation of duties and security/access permissions, Support no longer has direct access to view or modify the database. I had forwarded this to Robin's attention; he says he will manually fix your Affiliate settings sometime today.

Just recently signed up with E-Junkie on a free trial basis and it is “just what I needed” at this time and am very pleased at what I have experienced so far with the exception of A LIVE TECH SUPPORT person, that E-Junkie seems to have a FIRE WALL on.

However, after that lack of tech contact, I was told to check out this “forum” stuff and broke out in a cold sweat on this downing of our business site issues.

MY QUESTION TO TYSON_N, ADMIN, ET AL, since this is not to be found on your home page/site, would someone informed on this matter expressly state to your membership THIS STATEMENT THE TOP HOSTING SITES RELENTLESSLY slam home:

WHAT IS YOUR PERCENTAGE IN EITHER UP OR DOWN TIME, SO YOUR MEMBERSHIP KNOWS WHERE YOUR QUALITY OF I.T./PROGRAMMING SERVICES STANDS.

TO NOTE: When E-Junkie is down, it is COSTING OUR BUSINESSES MONEY and unless there is some form of reimbursement for that, THIS IS A CRITICAL ISSUE OF IMMEDIATE CONCERN. No matter how good our hosting site is, if you are down, we are out; my hoster’s claim of 99.9% is a mute point if I am tied into your services with anything less.

Thank you for your valuable time (and mine) in this matter.

Please see my reply to your other identical post here:

http://www.e-junkie.com/bb/topic/2495/pg/0#post6140