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E-junkie Ecommerce Forums » E-junkie Discussions

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E-junkie didn't receive order during test



karas
member
Posts: 2


I tested a purchase out on my site. It went through Google checkout. I can see it in my admin settings there in my order inbox. But on the e-junkie side, there is nothing to show that an order was placed. I used the Add to Cart and View Cart buttons on my site and didn't alter anything. Is is caught up somewhere? I thought it was supposed to be instantaneous download for the customer. Didn't receive any emails, etc from e-junkie when I bought it. Thanks.

BTW - I am still in evaluation mode at e-junkie - is that why?


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POSTED ON: May 7, 2008 @ 09:50 GMT -7
MODIFIED ON: May 7, 2008 @ 09:56 GMT -7




karas
member
Posts: 2


OK, well I just got an email with the download link. Why did it take 1.5 hours to process?


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POSTED ON: May 7, 2008 @ 11:37 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3486


If the payment processor does not immediately approve the payment, our system waits until the payment is confirmed as good and complete before issuing a download link.


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POSTED ON: May 7, 2008 @ 11:42 GMT -7


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