account added admin business button buttons buy checkout com contact correct edit email error extra few hours instructions link message option page payment paypal price problem resolve seller success tested testing thank-you times transaction website www

"We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com."

I get the above quoted message when I make a test buy from the e-junkie Buy Now on my website. I set this up
a few hours ago and since then have checked that my PayPal email is entered in my e-junkie profile and that I have
set my paypal account as directed by e-junkie instructions...

Fran_C

What else can I do?

All I can suggest is to manually retype your PayPal email (the same email you use to log into your PayPal account) into your Seller Admin > Edit Profile. Perhaps you had just pasted it in previously and accidentally got an extra [space] or some other extraneous character in there?

Thank you Tyson... I had rechecked the paypal email in Profile a couple of times
and found it to be correct - However in checking Website Preferences I found I had not checked the Paypal option and after doing that I redid my button, tested it and ..success...I had a paypal button insite the checkout page

BUT when I pressed it I got the same message again about a problem with the email
address so this time I went back and added one of two extra email address I have in my
Paypal account and bingo that worked!

I'm telling you all these details because they might serve someone else - I've had the main
email address in Paypal since opening a business account in 2001 - yet when I added one of
two extra addresses (recently added) to my e-Junkie it worked...mystery to me

Fran

I'd like to add something else I discovered while sorting out the same bug. And that's the price. If you're trying to do a test at $0.00 (like E-Junkie suggests you do) and have it go directly to Paypal, you get that error. Paypal can't read 0.00 as a price, even though E-Junkie can. So if you're testing things out, make sure you fix the price to at least $0.01 and then the Paypal buttons will work beautifully.