affected affecting charged cleared contact contacting delayed delays designed due edited expected higher hours identified immediately impact inform instant ipn ipns issue limits merchant message next normally notice notification original payment paypal plan posted product questions rate regular resolved service services site subscription subscriptions support team technical update updates upgrade

Looks like PayPal IPNs are getting delayed. Again. This time, it's also affecting subscription payments, so some of you may have upgraded your subscriptions but did not see your limits upgraded immediately as would otherwise normally happen. You would not be charged at the higher rate until your next regular subscription payment is due, but the instant upgrade in plan limits have been delayed due to the IPN delays. Contact us if you have urgent upgrade needs:
http://www.e-junkie.com/ej/contact.php

Original notice posted at:
http://www.pdncommunity.com/pdn/blog/article?message.uid=80023

PayPal, Inc.
Merchant Technical Services Notification

This notification is designed to inform you of the
following ON-GOING issue:

Service:
- PayPal Live Site

Affected Product(s):
- IPN

Start Time:
- May 25, 2008 2:00 AM PDT (May 25, 2008 10:00 AM BST)

End Time:
- On-Going

We have identified that some IPNs may be delayed for subscription payments that occurred since May 25, 2008 2:00 AM PDT (May 25, 2008 10:00 AM BST). This delays also affects non-subscription IPNs. We are actively monitoring the issue and it is expected that the backlog will be cleared in the next 4 to 5 hours.

We will provide an update when the issue is resolved.

We apologize for any impact caused by this incident.

Sincerely,
PayPal Merchant Technical Support Team

Contacting PayPal
===============
If you have questions, contact PayPal Merchant Technical
Support by going to https://www.paypal.com/mts and filing a
ticket under Contact Support.
(AP)

Message Edited by PayPal_Updates on 05-27-2008 10:49 AM

Message Edited by PayPal_Updates on 05-27-2008 03:11 PM