accept-charset action button buttons buy cart changed checked code codes customer ejc few form image info input issue item items javascript method notice number option orders page paypal post purchase selling separate shopping successfully target thank-you type url utf-8 versions website weeks

I was recently contacted by a customer who was no longer able to purchase a hat on our website. We have been successfully selling the hat for a number of weeks now, so I checked the code for the hat and through comparison with existing code, discovered that the button code now generated for the hat now is quite different than it was just a week or so ago. Did something change that I should know about?

Unfortunately this situation has also created a new issue. Now that hat item generates its own Shopping Cart, separate from the other items on my page. If someone orders a t-shirt, they get a second shopping cart. Has anyone else experienced this? What can be done?

Thanks,
Lisa

Nothing has changed on our end .. however we do provide a few different type of button codes .. 1) E-junkie cart buttons (Js and Non-Js versions) 2) Buy now buttons and 3) PayPal cart buttons (Js and Non-js versions).

Please make sure that you are using a single type of code.

If you paste your website URL, I might be able to provide further info.

Thank you.

My url is http://www.cycurnin.com/?page_id=54

Please remove all occurences of <p> and </p> from the code -

<form action="https://www.e-junkie.com/ecom/gb.php?c=cart&i=97258&cl=20200&ejc=2" target="ej_ejc" method="POST" accept-charset="UTF-8">
Hat Color:<br/></p>
<select name="o1">
<option value=""Goes With Everything" Black">"Goes With Everything" Black</option><br />
<option value=""I'm Versatile" Reversible Black/Orange">"I’m Versatile" Reversible Black/Orange</option><br />
<option value=""Notice How Fabulous I Am" Orange">"Notice How Fabulous I Am" Orange</option><br />
</select>
<p><br/></p>
<p style="text-align: center;">
<input type="image" src="https://www.e-junkie.com/ej/ej_add_to_cart.gif" border="0" alt="Add to Cart" class="ec_ejc_thkbx" onClick="javascript:return EJEJC_lc(this.parentNode);"/>
</form>