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Can someone correct the step by step list below of how the affiliate program works:

I'd imagine it would be:

1 - We create the program and set up each item in the program.

2 - Someone signs up for it and we see that event. We get their contact info including name, number, email and website?

3 - They place a link with a graphic we create on their site?

4 - A customer see it, clicks on it and visits our site. Or do they buy it from the affiliate site using e-junkie cart?

5 - We see a listing in ejunkie of the clicks that come from various affiliates?

6 - The affiliate cookie will last how long on our site (or in ejunkie system) for them to get commission?

7 - A customer pays and we see that event in our affiliate sheets? Or do I have to calculate it all out at the end of each month?

8 - We pay them each month, outside of e-junkie and not tracked in e-junkie, on our own based on a sheet we look at?

9 - What happens if the customer returns the product after some specified time?

10 - What does it look like when an affiliate uses the direct link to our checkout page? How do they get the items in the cart?

11 - A hop link allows affiliates to link to one of our webpages that has products. So clicking on one of those links takes them to our page off of their site?

12 - Any way to set a total amount instead of a percentage?

Thanks

2 - We do not send a notification, but you can see affilaites in seller admin

3 - We provide them a text link but on your affiliate sign-up page (on your website), you can provide them any marketing material, banners etc. you want to provide.

4 - You can choose to provide direct as well as hop link to affiliate and it depends on them what they use. Hop link will take the buyer to your site, direct link will open the cart

5 - No

6 - Six months.

7 - You see it in seller admin.

8 - We provide a mass payment file in the seller admin.

9 - If you have not yet paid the commission for that month, then the commission is zeroed out.

10 - You can sign-up for your program and check the links provided

11 - Yes

12 - No.

Regarding answer 3 above, how will an affiliate link the banners I provide to their affiliate code?

3 - Your Affiliate recruitment/instructions page would need to provide instructions on how to modify the standard link code we issue to them, to replace our default link text with your banner image.

You may be interested in this Forum discussion that goes into further detail about how our Affiliate features and the various link types work:
http://www.e-junkie.com/bb/topic/2690

A few other comments:

1 - You don't necessarily need to set up each individual product for an Affiliate program; you can simply use the common Affiliate Program Settings in your Seller Admin to set an across-the-board default percentage for all products and a common landing page for Hop Links, then if you wish override that common percentage with Product-based Affiliate Program Settings.

4 - If you want to allow Affiliates to sell directly from their own site rather than referring buyers to your site, those Direct Links would only be available with product-based Affiliate settings.

10 - You can click your own sign-up link to join your own program (your existing Seller login will work fine for joining), so you can see exactly what your Affiliates would see in their Affiliate Admin after joining your program. Use the Sellers and Affiliates tabs at the top of our site to switch between which Admin you're using at any moment.

12 - You do have to set a minimum percentage to activate Affiliate sharing, but you can edit individual Affiliates to grant an Extra Percentage and/or a Flat Fee bonus amount per sale.

Is the Flat Fee for affiliates per item or per sale? The reason I am wondering is because I want to give an affiliate $5 per a certain item they sell, if I set the % up to equal that but someone uses a discount code then they will get less than the $5, is there a way around this?

Thanks!

Joe

The extra Flat Fee is per-sale and cannot be tied to sales of any particular product, and yes, the regular share percentages do grant a percentage of the actual price paid after discounts have been applied.

I cannot think of any way to grant a flat $5 per sale of a specific item regardless of discounts, aside from having a completely separate E-junkie account where that is the only product, maybe using the Direct Link method to have affiliates sell that product directly from their own page, so there isn't any confusion regarding your other products and affiliate programs which would be unrelated to sales/links for this one product.

Thanks Tyson -

What if we set up a fee with the affiliate directly and then just used the program to keep track of what sales were theirs, that would work and then we could send them a check based on their sales.

I think that would work.

Thanks.

That should work; just setup product-specific affiliate program settings for that item, enable the Hop link or Direct link (whichever you wish), but leave the share at 0% and DO NOT configure a common share percentage for all products (from Admin > Affiliate Program Settings), since a product-based share of 0% means that the common share % would apply to all affiliate sales of that product.

Affiliates will then be able to get link code for that product to refer sales to your site's product page (Hop link method) or sell your product directly from their own site (Direct link method), and their affiliate account will be associated with those sales in your E-junkie Transaction Log and in their Affiliate Earnings Report. You should make these affiliates perfectly aware that their Earnings Report and their Sale Notification emails will show earnings of 0.00 for these sales, since you will need to calculate and pay out their commissions manually.