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SPF Records, Go Daddy, Yahoo Mail, not getting e-junkie emails



LifeVids
member
Posts: 1


Hi,

Our site is hosted on Go Daddy. We get several customer emails per week saying they never got the email with the download link. I'm guessing from my research that it's an SPF Record issue and that I need to set that up in Go Daddy. Go Daddy suggested I might need the IP addy of your servers (the guy wasn't too sure what to do).

Anyway, Go Daddy has these sections when setting up an SPF record: Inbound, Outbound, PTR, Outsourced...Would I just put "e-junkie.com" under one of those?

Thanks for any help!


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POSTED ON: September 6, 2008 @ 21:45 GMT -7




E-junkieChef
E-Junkie Crew
Posts: 911


Since we specify our e-mail address in the Sender header of the e-mail, it's not necessary for you to include us in your SPF records. However, it won't hurt as well.

Just add

include:e-junkie.com

in your existing SPF record.

We don't usually have any trouble delivering to Yahoo! addresses as we use DomainKeys.

If you are using custom thank you e-mail text, please make sure that you don't have too many links in there.


#
POSTED ON: September 8, 2008 @ 04:31 GMT -7


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