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E-junkie Ecommerce Forums » E-junkie Discussions

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Emails to Customers



MathGuy
member
Posts: 3


I must be insane - I can't find this. I already emailed the folks at e-junkie but if anybody else knows I'd aprpeciate it. Does the e-junkie full cart email confirmations to customers, and if so, does it do for both the credit card transactions and the free (no card) transactions?

In my case I am selling tangible items and also using the cart to discount so items are 'free' so that the customer is essentially sending me an invoice. But in either case I need an automatic email to go to the customer, and it's not happening now.

-Ern


#
POSTED ON: October 3, 2008 @ 13:32 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3483


We automatically issue a thank-you email to the buyer for purchase of digital goods (downloads or codes); we do not issue thank-you emails by default for sales of tangible goods, although you can enable sending emails by typing a plaintext email message or template into the Email Message field in each product's configs. See here for more info on using Templated Email, if you wish:
http://www.e-junkie.com/ej/help.customization.htm#emtem


#
POSTED ON: October 5, 2008 @ 16:04 GMT -7
MODIFIED ON: October 5, 2008 @ 16:05 GMT -7


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