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Product No Longer Sends Automatic Email After Purchase?



drooblez
member
Posts: 2


Hey,

I was messing with some settings about a week ago in my e-Junkie account and now when someone purchases my product, they no longer automatically receive an email with the download link. How can I fix this?

Help is appreciated!

Thanks,
Andrew


#
POSTED ON: November 11, 2008 @ 11:30 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3486


Go to Admin > Edit Product > Select affected product and Edit. See if you have checked Enable Templated Email without having anything in the Email Message box above that -- we can't use a template to format the thank-you email if no template is provided! :^)


#
POSTED ON: November 11, 2008 @ 12:03 GMT -7




drooblez
member
Posts: 2


That worked Tyson!
You solved my problem last time I had one, and came through for me again on this one.

Thanks again! :)


#
POSTED ON: November 11, 2008 @ 23:15 GMT -7


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