account admin along common config configure configured corrected differences digital download edit email emails insert item link note number order ordered page particular pertaining prefs price product product-specific products purchased quantity screen screens show showing tags template templating thank-you-email thank-you-page thank-you-pages thankyou variable variables

For some reason the following [%tags%] are not showing on my thank you page or email.

item name, item number, item price & quantity.


How can i get them to show up?

For templating thank-you pages and emails, note that there are differences in which [%template_variables%] will work in the Common page, Common email, Product-specific page, and Product-specific email -- each of those has its own section here:
http://www.e-junkie.com/ej/help.customization.htm

In particular, note that most variables pertaining to a particular product -- such as [%item_name%], [%item_number%], [%item_price%] and [%quantity%] -- can only be used in a Product-specific thank-you page or email (which you would specify in that product's own config screens), and will not work in a Common thank-you page or email (configured in your Admin > Account Prefs screen).

BTW, if you configure a Common thank-you email template with the [%thankyou_link%] variable, that will insert a link to a Common thank-you page where the actual order details (products ordered, etc.) would be itemized along with any download link(s) for digital products purchased in that order.

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EDIT: Corrected template variable to insert Thank-you Page link.