admin affected apologize appears buyers code codes completed confirm contact download during experience free function impact issue link links listed merchant notification november order orders paypal prevent problems processing product questions received reporting resolve seller send service services site support team transaction working

It appears that PayPal has some IPN delays and is getting caught up with their IPN backlog. As E-junkie relies on receiving IPNs to confirm completed payments and trigger issuing our download links, this may affect our timely processing of your transactions.

Feel free to use your Seller Admin > Send Free Download Link/Codes function to satisfy buyers who have not received their link as quickly as expected. You can combine this with Admin > Block Transaction to prevent a second link/code being issued when the IPN does finally come though.

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http://www.paypaldeveloper.com/t5/Live-Site-Status/1-Notification- PayPal-Live-Site-2008-11-30/ba-p/108947; jsessionid=C7D165ED9C1CF0652A9F7BF65ED02EE6#A317

PayPal, Inc.
Merchant Technical Services Notification

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[1] Notification
11/30 4:40 PM PST (12/01 12:40 AM GMT)
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This notification is to inform you of the following issue with IPNs which are currently backlogged.
(KD)


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EVENT DETAILS
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Service:
- PayPal Live Site

Affected Product(s):
- Order Management (IPN / PDT)

Start Time:
- November 30, 2008 3:10 PM PST (November 30, 2008 11:10 PM GMT)

End Time:
- On-Going

During the time listed above you may have or currently are experiencing the following:
IPN notifications are delayed. Our operations team is currently working on the backlog.

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Our technical teams are working diligently to resolve the issue. We will provide updates until the issue is resolved.

We apologize for any impact caused by this incident.

Sincerely,
PayPal Merchant Technical Services

Contacting PayPal
===============
If you have questions, contact PayPal Merchant Technical Services by going to https://www.paypal.com/mts and filing a ticket under Contact Support.

PayPal is now reporting this delayed IPN issue as Resolved:

http://www.pdncommunity.com/t5/blogs/blogarticlepage/blog-id/ mts_updates/article-id/317
http://www.pdncommunity.com/t5/blogs/blogarticlepage/blog-id/ mts_updates/article-id/318

If you are continuing to experience problems with post-checkout logging or processing of orders (e.g. issuing download links), please contact E-junkie Support describing your issue:
http://www.e-junkie.com/ej/contact.php