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Google Checkout - payment processor has not yet informed us about your payment



mkp007
member
Posts: 16


I just went live and someone made a purchase through Google Checkout. It did not show up in the transaction log. I only received notification from Google.

I decided to run a test with my wife's Google account and made a purchase using Google Checkout. Everything went very well, except when I hit the "Return to MY COMPANY" link which is

https://www.e-junkie.com/ecom/rp.php plus a bunch of variables.

It directed me to an E-Junkie page that says:

"The payment processor has not yet informed us about your payment. Your order will be processed as soon as they inform us about the payment.

If required, any information related to this order will be emailed to you. If you do not see the email in your inbox, please check your spam filter or bulk email folder."

This transaction never showed up in the transaction log either and I only received an email from Google.

Note: I made some $0 purchases and the transaction log and notification email and URL are working.

It seems what ever variables are being sent back to E-Junkie are not being processed correctly.


#
POSTED ON: December 20, 2008 @ 14:07 GMT -7




E-junkieChef
E-Junkie Crew
Posts: 911


Can you please confirm that you've followed the instructions at http://www.e-junkie.com/ej/google-checkout-shopping-cart.htm and that the payment status of your payment in your Google Checkout account is not "reviewing"?


#
POSTED ON: December 21, 2008 @ 07:51 GMT -7




mkp007
member
Posts: 16


Ok, I didn't do steps 2 and 3:

"Log into your Google Checkout account and go to Settings > Integration.

1. Copy your Merchant ID and Merchant Key as you will need to enter them in your E-junkie profile.
2. Enter https://www.e-junkie.com/gc/ResponseHandler.php in the API callback URL field
3. Set the Callback method to XML"


Does the "Shopping cart post security - My company will only post digitally signed carts" check box need to be checked? It is on the same page as the API callback URL page.

Thanks


#
POSTED ON: December 21, 2008 @ 10:15 GMT -7




Tyson
E-Junkie Crew
Posts: 1486


As I recall, E-junkie cart orders going to Google Checkout are digitally signed. At any rate, any options not specifically described on our Google Checkout integration page should work fine if left with their default settings.


#
POSTED ON: December 21, 2008 @ 13:49 GMT -7
MODIFIED ON: December 21, 2008 @ 13:49 GMT -7


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