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E-junkie Ecommerce Forums » E-junkie Discussions

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Shopping cart popup/overlay not working properly



Yummybanners
member
Posts: 2


I can't seem to get the shopping cart to overlay my site, instead it just pops up in a new tab or window. Tried it in both Firefox, IE and Safari. Also cleared my cookies and cache.

I would be interested to see if it works normally on some else's machine. After all one of the reason I choose E-junkie is because of the feature.

The test page is:
http://www.yummybanners.com/ordertest.html

So far just the 728x90 Ad Banner is linked to the E-junkie cart.


#
POSTED ON: January 16, 2009 @ 12:33 GMT -7




Stefanie
member
Posts: 115


Hello,

It looks like you just need our View Cart code. ;)


#
POSTED ON: January 16, 2009 @ 15:34 GMT -7




Yummybanners
member
Posts: 2


I just added the following code to the 'Add to Cart' button and it works fine now.

</script>
<script src='http://www.e-junkie.com/ecom/box.js' type='text/javascript'></script>

Thanks for your help Stefanie!


#
POSTED ON: January 16, 2009 @ 15:47 GMT -7




ray
member
Posts: 6


I have 3 Add to cart buttons on my page. Do I need to add the script 3 times?

The reason for my enquiry is that the page now take a 2-3 seconds to load since adding the javascript.


#
POSTED ON: February 16, 2009 @ 15:56 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3486


You only need one block of our View Cart code on every page that has any Add to Cart buttons.

If you are unable to paste our standard View Cart button code into your page (and ONLY if the standard View Cart code isn't working for you), then as a workaround you can place just one of these lines in each page:

<script src='http://www.e-junkie.com/ecom/box.js' type='text/javascript'></script>

It will probably make your page-load time a bit longer the first time you load a page where our cart is being used; that's because your browser has to load our box.js file from our server in addition to everything else on your page, but the box.js is required to make our cart overlay work. After it's loaded once for the first page, your browser should just keep using the cached copy it already got the first time.


#
POSTED ON: February 16, 2009 @ 17:01 GMT -7




ray
member
Posts: 6


Thanks.

I don't have a view cart button only Add to cart buttons. I added the js as suggested above to stay on the same page (without this a new tab/window is opened).

Rather than 3 lots of js will one work ok with the Add to cart buttons (and no view cart button)?


#
POSTED ON: February 16, 2009 @ 17:12 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3486


Yes, the cart will work with just Add to Cart buttons and only one script line as mentioned above.

However, we strongly recommend having a View Cart button if there's any way you can manage it. Not having a View Cart will adversely affect your conversion rate.

If a buyer clicks Add to Cart and wants to continue shopping on your site, without a View Cart button they will have no way to bring up the cart again, and they may not want to click another Add to Cart button to bring up the cart if they don't want to order another item, so in that case they may just abandon their order entirely and leave. View Cart gives them a way to continue shopping around your site and then bring the cart back up when they're ready for checkout without having to "risk" adding more items to their order than they wanted to buy.


#
POSTED ON: February 17, 2009 @ 12:50 GMT -7




ray
member
Posts: 6


I've set up my products so that only one can be bought, so they can add more than one by mistake. But of course potential customers don't know that.

Updated as suggested.

Thanks


#
POSTED ON: February 17, 2009 @ 16:47 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3486


You may find it helpful to know that clicking the Add to Cart button more than once for the same product will not increase the order quantity. You can also prevent the buyer manually editing their order quantity by unchecking the "Let buyers edit quantity" setting for each product.

Otherwise, if you want buyers to purchase only one product at a time, you may want to use our Buy Now buttons. Clicking a Buy Now button takes the buyer directly to checkout for that one product, bypassing the cart entirely.


#
POSTED ON: February 17, 2009 @ 18:27 GMT -7


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