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access account assist business catch character code codes company conerning contact developer development digit edition email emailing employs ethics forgot gain home information login over password paypal purchase ready release require retrieve service seven simulation simulations site ten unable username users version website

I have taken over the development of a website which employs your service. This site is home to our business ethics simulations. These simulations require our users to purchase a seven digit code as a username via paypal and your service.
I am emailing because we have a new edition of the simulation ready for release. This new version uses ten character codes instead of seven. I need to set that up with your company as soon as possible. The catch, is that i am no longer in contact with the developer of the first edition, so i don't have any login or account information. Could you please advise me conerning how to gain access to our account?

Unless you know the login email and have access to it (so you can retrieve password using forgot password), we'll be unable to assist you.