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Asking phone number from buyer



guest_user
member
Posts: 1302


After selecting to pay with Paypal from the e-junkie shopping cart, PayPal's form asks for the home phone number as a required field. I'd like this option off. The option is off in PayPal's Website Payment Preferences, but the form still asks for it. I've switched it to On (optional), On (required) and Off (recommended) again, but it still comes up on the form. PayPal said it was the shopping cart that's switching this option on. The Paypal account is a Business account, but we are using the standard settings in e-junkie.
The e-junkie cart code is on a site that is htaccess password protected (whilst in development).


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POSTED ON: October 28, 2007 @ 13:15 GMT -7




NatashaSen
E-Junkie Crew
Posts: 1357


We do not send any setting to PayPal which will ask for "phone number". It's certainly a bug on PayPal's end.

To confirm this you can see the cart buttons PayPal provides and see if they still ask you for the phone number.


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POSTED ON: October 28, 2007 @ 13:15 GMT -7


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