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View Cart and Add to Cart aren't working properly with Safari



KevinBurke
member
Posts: 6


Hi everyone,
I'm new to e-junkie and I'm very anxious to get started.

I have a site selling t-shirts, CDs, and digital downloads. I'm running a problem:

My View Cart and Add to Cart buttons aren't working like they should be in Safari. If I add a shirt to my cart, then try to add a digital download to my cart, the Add to Cart erases whatever was there before. Also, if I click View Cart, it shows my shopping cart as empty.

I have cookies in Safari enabled for sites to which I navigate...so I'm not sure why it's not working?

Can anyone help me? Thank you!


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POSTED ON: March 9, 2009 @ 16:49 GMT -7
MODIFIED ON: March 9, 2009 @ 18:44 GMT -7




KevinBurke
member
Posts: 6


It seems to work when I upload it to my website...I think the problem is possibly that when I Preview the page in Dreamweaver, it's not technically navigating to the page, so it doesn't trust its cookie?


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POSTED ON: March 9, 2009 @ 19:06 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3486


Try clearing your cookies, see if that fixes the problem with Safari.

Sometimes when you are adding or editing products and other settings in Seller Admin while also testing your purchase buttons for a buyer cart at the same time, the cookie we set in your browser to track your cart contents can get confused. This causes only the latest item added to show up in your cart, and previously-added items will seem to disappear from your cart. I have also read some mentions saying Safari's cookie database can sometimes get damaged, so when that happens, it can't set new cookies or read existing ones. Deleting the cookies in your browser should fix this problem for you.

Also, the cart will only work in a live page being viewed in a regular browser. It will not work in the preview mode of any Web design software.


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POSTED ON: March 10, 2009 @ 12:55 GMT -7
MODIFIED ON: March 10, 2009 @ 12:57 GMT -7




KevinBurke
member
Posts: 6


Tyson
Also, the cart will only work in a live page being viewed in a regular browser. It will not work in the preview mode of any Web design software.


I think this is the problem. Thanks Tyson!


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POSTED ON: March 10, 2009 @ 13:34 GMT -7


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