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error message on ie7 and ie8



steinnyc
member
Posts: 4


i'm just starting to use the shopping cart and it works fine on all browsers on macs and on all browsers on pcs EXCEPT for Internet explorer 7 and 8. Sometimes there are weird error messages and the site stops loading mid download and these error messages show up. I've troubleshooted that it is because of the shopping cart buttons.

There are error messages that seem to be tolerated in all browsers except for ie7 and ie8. Im wondering if the view cart buttons need to be in the header. right now they are in the body of the web page.


Anyone else have that problem?


#
POSTED ON: April 19, 2009 @ 19:18 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4898


You are probably only seeing it only in IE because your Internet Options are set to display a notification about every script error IE encounters, whilst your other browsers simply ignore such errors.

Our cart scripting does not throw any errors by itself, so any errors you are seeing would be caused by a conflict between our cart javascript and some other javascript you are using in your page. You may need to simply rearrange the order of various script references in your page, which often remedies such javascript conflicts.

If you wish, you can split off this portion of our View Cart code, independently of the View Cart button link itself, and move it anywhere you wish, such as up into the HEAD section or down just before the </BODY> tag:

<script language="javascript" type="text/javascript">
<!--
function EJEJC_lc(th) { return false; }
// -->
</script>
<script src='http://www.e-junkie.com/ecom/box.js' type='text/javascript'></script>


#
POSTED ON: April 20, 2009 @ 13:35 GMT -7




steinnyc
member
Posts: 4


Hi there

Thanks for the info

Can you take a look at my blog link provided below and give some more specific feedback

http://www.betterlisten.typepad.com/

I have different widgets on there and it is hosted on typepad any more specifics on how to start to troubleshoot would be really appreciated

I'm about to set 40 to 100 plus products to sell using ejunkie and need to sort it out asap

Thanks


#
POSTED ON: April 21, 2009 @ 05:41 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4898


All I can say is that our button code appears to be pasted-in fine, so the rest is generally a matter of trial-and-error unless you're an expert javascript programmer.

I did notice you've got a bunch of stuff after your </body> and </html> tags, which is not allowed in HTML, and I've often seen IE throw a fit over that sort of thing. Try moving everything you've currently got appearing after your </html> up in the page further, to where it's at least before the </body> or higher, see if that fixes things for you.


#
POSTED ON: April 21, 2009 @ 19:51 GMT -7




steinnyc
member
Posts: 4


Thanks Tyson-

I will see if typepad can help me put that extra "stuff" some where else.

BUT

On this page that has the shopping cart

http://www.betterlisten.com/2009/04/the-human-shadow-by-robert-bly- audio-download.html

if get the error message and on this page that does NOT have the shopping cart

http://www.betterlisten.com/2009/01/way-of-the-spiritual-warrior-by- david-gershon-now-available.html

There is no error message.

How can you help me with this?

I really appreciate this as I am about to set up dozens of e junkie products for sale and would like to sort this out in advance.

Thanks,

Steve


#
POSTED ON: April 25, 2009 @ 09:48 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4898


The reason you only see the error on your page with our cart is that our cart script is, in a sense, "tripping over" the malformed HTML in your page (i.e., all the extra stuff after your </html> tag).

Our cart-overlay display works by dynamically telling the buyer's browser to add a section of HTML to your standard page that gets shown/hidden by clicking cart buttons, but if the existing HTML in your page has coding mistakes, then our script gets confused about where or how to add the extra HTML that would display the cart.


#
POSTED ON: April 27, 2009 @ 13:32 GMT -7


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