admin affiliate affiliates checkout continue disable discussion doesn don download email example explains feature file files free function help link necessary override page password passwords pdf product sale sales seller send setup signed stamping support team working

Sure, send your PDF file and its password to our Support team; we'll test it for you:
https://www.e-junkie.com/ej/contact.php

What are the requirements on the PDF to have it stamped? I've just signed up for this service relying solely on the PDF stamping and have had some issues with it. It seems like some PDF's will get stamped while others don't. Are there certain requirements that the PDF's must meet? For example, i have two PDF's, one gets stamped while the other PDF doesn't get stamped, they have been setup the exact same way. Neither PDF's have any passwords associated with them.

@diablokicks:
It appears we're already working with you on this matter via email, so we can continue the discussion there if necessary.

Generally speaking, any PDF which is under 20 MB and not password-locked should work fine, while password-locked PDF files must have their security compatibility set to "Acrobat 5.0 or higher".

If you are testing the PDF Stamping with your file, make sure you wait at least 15 minutes after uploading the file before you try performing a test checkout. Also note that PDF Stamping will not work with the "Send free download link" function in your Seller Admin.

Hi. Does the PDF stamping feature work with affiliate sales? If so, are the affiliates able to disable this feature?

Once you set up PDF Stamping correctly for a product, that should work for all sales of that product regardless of any affiliate referral involved in the sale, and affiliates cannot disable or override it. This help page explains more about our built-in affiliate features:
http://www.e-junkie.com/ej/help.affiliates.htm