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The merchant login ID or password is invalid or the account is inactive.



ragavraj
member
Posts: 1


Hi
I am using Authorize.Net testing account for my testing purpose i got below error how can i resolve this issue.... pls help me......


<html><head><title>Error</title><LINK REL="SHORTCUT ICON" HREF="/error.ico"></head><body bgcolor="#ffffff" ><font face='arial' size='2'>3<br/><br/>13<br/>The merchant login ID or password is invalid or the account is inactive.<br/><br/><br/><a href='javascript:history.back();'><< Click here to go back</a></font></body></html>


Authorize.Net Account Information

MerchandId:10011
Transaction Key:[...removed for security...]

Thanks
ragavraj


#
POSTED ON: April 24, 2009 @ 12:26 GMT -7
MODIFIED ON: April 24, 2009 @ 13:26 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3483


Make sure you are following our Authorize.Net integration instructions:
http://www.e-junkie.com/ej/authorize.net-shopping-cart.htm

If you are copy-pasting your API Login ID and Transaction Key from Authorize.Net into your E-junkie Admin, make sure you are not including any extra leading/trailing spaces nor other extraneous characters.

(P.S. For security's sake, I deleted the Transaction Key you posted above; you should not reveal that Key anywhere the public can see it. :^)


#
POSTED ON: April 24, 2009 @ 13:26 GMT -7
MODIFIED ON: April 24, 2009 @ 13:26 GMT -7


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