account address advance billing business buyer charge charges checkout click completed confidence contact credit disabled don email follow funds glad help info maintain method methods order orders page payment paypal pays phone problem problems purchase received refund site system thank-you top zip

I to just got off the phone with 2checkout.com & they have refunded me the $49 from clicks2 you & the $23 from skyscraperads for advertisingassmartappsdownloader recommended. I CANNOT FIND A RECEIPT FROM SMARTAPPS for the $39 but i pd for all using my debit card & can't find a receipt can anyone tell me who they received a receipt from for the $39 . Thank you in advance.

If you used 2checkout.com for all your payments they will have a record of the transactions.
They (2checkout.com) can look it up by your email & name that you used when you did the purchase. Their records will show all 4 transactions connected to your name & email.

You also got an email from 2checkout.com for each transaction.

Also, you can go to their site and look up your own transactions yourself, the records are in their system. Just go to: 2checkout.com, click/contact information on top of site, then on that page - look to the left side and you will find the "locate your oder" link, click that and it asks for the following info. I copied and pasted the form below for you to see.

Marie


Locate Your Order
In order to find and verify your order please provide some basic order information.

For your convenience you may search for your order or search for information concerning a charge on your bank statement using one of the two methods below.

Use the first method if you know your 2CO order number as this search will be faster for you.
Use the second method if you are searching for an unknown charge on your bank statement.
If you know your order number
*Order Number

*Zip Code of your Billing Address


If you don't
*First 6 Digits Of Your Credit Card:

*Last 2 Digits Of Your Credit Card:

*Zip Code of your Billing Address



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© 1999-2009 2Checkout.com, Inc. - All Rights Reserved

Thanks marie will do ,thanks again.

No problem, glad to be of help - Marie

I just completed my refund from 2checkout.com, no problem just gave them my email address and they have already sent me my confirming emails on all three charges....That is certainly different, to be in a program that you actually get your money back....what's up with that????

2CheckOut is just an independent online payment processor, similar to PayPal; these services act as a middleman between you and the merchant, so when you checkout, you are actually paying the processor, and then the processor then pays the merchant.

I can't say for certain, but I might speculate that to maintain good PR and buyer confidence, 2CheckOut might simply be "reversing the charges" unilaterally on their own upon complaint, with or without the merchant's cooperation, and if so, they may be using their own methods to get those refunded funds back from the merchant in turn.

Also, many thanks to Marie for filling in some details to help others here. :^)

I followed the advice posted here and called 2co. They found all the orders, and refunded all the money, quickly and cheerfully! Thanks for all your help here.

I signed up with allappsportal, and have not had any luck. My account with e-junkie kept on getting disabled. Now, when I try to re-register with e-junke for allappsportal, it says the merchant account is inactive.
What does that mean? are they out of business?
Has anyone else had problems with allappsportal?
I have sent them an email explaining the situation, but have not heard back as yet.
I thought this sounded like a really great business, now I am just frustrated and upset.

grammyt,
it sounds like the same thing as smartapps...run, run run. follow directions above and get your $$$ back. it did sound like a good thing, scam, scam scam...