action almost buyer checkout completed completes continue customer customers directed download e-mail email expect finish generic happens help helpful information instantly ipn ipns link nicely nor page past pay-pal payment paypal product quickly reading ready receive sounds store submitted terms thank-you-page times tyson usually wait

What are peoples experiences of how quickly customers are able to download a product if using Pay Pal? From my searches and reading here, it sounds like many times after a customer completes the payment using Pal Pal (not talking about an echeck) they are not directed to the E-junkie page to download the product nor is an e-mail sent out. I understand that this happens because the IPNs are not sent to E-junkie instantly.

On my store page, I want to put something brief about what customers should expect in terms of when they can download the product.

Thanks again for your help and time. Almost ready to put all of this into action - I can't wait!
Dave

You could say something like "You will be able to download as soon as PayPal completes your payment; usually this happens by the time you finish checkout and continue, but sometimes it takes longer. You will also receive an email with a link to your download page once payment is complete."

BTW, if the buyer continues past checkout before PayPal has submitted IPN to us confirming completed payment, then the buyer would see a generic thank-you page with some helpful information like this:
https://www.e-junkie.com/ecom/rp.php

That works nicely. Thanks for the recommendation Tyson.