access account address addresses ago checkout completed contact deal digital don ejunkie email enable entirely few fix follow followed forum help instructions integration issues items link lot multiple offer option options pay payment product products questions reply selling site thank-you traffic trial user web working

I have an account and I have my digital files I'm selling stored on your servers. I offer people two options for payment, google checkout, or trialpay. I did the test run for trialpay, and after I successfully completed an offer, they gave me a web address for access to the products (files).

This site doesn't have the links to the files. All it says is that an e-mail will be sent with instructions. This e-mail was never sent. I tried it with multiple e-mail addresses. Please help me or fix this. I'm going to have a lot of traffic to my site this afternoon and evening, and I need it fixed by then. Thanks so much for your help.

Please ensure that you have followed the integration steps given at http://www.e-junkie.com/ej/selling-with-trialpay.php (especially the script notification part).

Dear Guest User,

If you have any questions at all please don't hesitate to contact me. We are here to help you get your account up and running.

Thank You,

Chuck Yu
chuck@trialpay.com
(650) 318-0000 ext. 147

TrialPayDear Guest User,

If you have any questions at all please don't hesitate to contact me. We are here to help you get your account up and running.

Thank You,

Chuck Yu
chuck@trialpay.com
(650) 318-0000 ext. 147

is trial pay dead?
posted a product on 2-25-10 and is still not approved.
sent several email since 2-25-10 all have gone unanswered.

so i have un approved items, unanswered emails, and still dont have a link between trialpay and ejunkie..
I'm trying to get work done but with this kind of response time its making it very difficult to move forward...
is this typical of trialpay?

We don't know if that Chuck Yu fellow is still with TrialPay, as that forum post you quoted was from over 2 years ago; as far as we know, they're still in business, but it's not a terribly popular checkout option, so we don't have occasion to deal with any issues regarding them very often.

There really isn't anything we can do here to enable TrialPay in your account; they activate it entirely from their end after you follow our TrialPay integration procedure:
http://www.e-junkie.com/ej/selling-with-trialpay.htm

they finally got back with me today.
seems to be working, just need to hammer out a few issues and im good to go.
thanks for the reply.