admin adobe affects appears borrow breaks browsers bug button caught clear contains copied don email errors file fix fixes flash formatted formatting giant linebreaks mac manual manually meanwhile message mike nicely paragraphs paste-in player plugin preview problem seller suddenly templated text trick type update upgrade users version workaround working

I have just sent out a formatted (read: clear text with line breaks only) update email, only to find out that the formatting appears to have been completely stripped from the text. So instead of nicely formatted text in paragraphs, the email contains one giant blob of text. This seems to happen whether I use the templated email or not.

I created the text in BBEdit and copied it into the text box, and the formatting was preserved in the text box. But the sent message was a blob of unformatted text.

WTF? Is there some trick I don't know about?

...Mike

ps. A preview button would be really appreciated, so that formatting errors can be caught before an email is sent out with unformatted text, making me look like an idiot.

There is a known bug with Adobe's Flash Player 10 plugin for Mac browsers, where it loses any manual linebreaks from pasted-in text:
http://bugs.adobe.com/jira/browse/FP-780
There is nothing we can do to fix or workaround the problem in the way it affects our Seller Admin. As soon as Adobe fixes this bug, linebreaks in text will suddenly start working fine again for Mac users who upgrade their Flash plugin to use the bugfixed version.

Meanwhile, you may need to borrow a PC to paste-in any text from another file, or just type in your text manually.

Damn :( OK, I'll do that.