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 2Checkout Customer Gets Error 004
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paul_ic7
member
Posts: 2
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Hi guys,
A customer of mine clicked my ejunkie button and went through to 2CO. He chose the PayPal option and paid. When he clicked Submit he got an Error 004.
His funds are in 2CO, but he wasn't sent the ejunkie download email.
Also submitting a support ticket to 2CO. Any help on this would be greatly appreciated.
Thanks!
Paul
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POSTED ON: October 4, 2009 @ 03:43 GMT -7
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E-junkieChef
E-Junkie Crew
Posts: 911
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It seems like the POST data was not coming for 2CO transactions for a 1 hour period. It seems fine currently.
We'll look into if the issue was on our end or 2CO's end. If it was on our end, then we can get the data from logs and re-run the transactions.
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POSTED ON: October 4, 2009 @ 04:47 GMT -7
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E-junkieChef
E-Junkie Crew
Posts: 911
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It was an issue on our end and the transactions have now been processed.
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POSTED ON: October 4, 2009 @ 05:09 GMT -7
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paul_ic7
member
Posts: 2
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Ok, thanks so much. You guys are quick! Thanks again. :)
Paul
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POSTED ON: October 4, 2009 @ 11:35 GMT -7
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