account address always automatically book buyer buyers check code completed control delivery digital download email error hoping item level link list manually offer page payment paypal problem process processing product purchased questions redirected sales send service setup thank-you transaction unique working

Hi, this is my first day with E-Junkie and I'm very pleased with the level of service and features there is to offer. However, I am hoping to integrate this service with my eBay auctions. I have a few questions for that.

1. When I first tested delivery of the digital download via email, it appeared in my Gmail spam folder. I believe this is because E-Junkie spoofs the email address, and is coming from a different host. Is there a way to prevent these delivery emails from hitting my spam box?
2. I currently process my sales through eBay manually, and have to wake up to processing over 30 orders which can be a pain. I know that e-Junkie can send my buyers instant emails automatically, but does it also mark the transaction as shipped, and/or leave positive feedback?
3. Is there a way where people completes a BIN eBay transaction, to be redirected to the e-junkie digital delivery page?
4. For the people that already integrates digital/unique/code downloads via eBay, do buyers often inquire about not receiving the item, or having it be lost in spam/junk folders?

How do you guys do it when working with eBay?

1) To keep the e-mails from hitting your spam box, you can add our E-junkie addresses to your e-mail address book within Gmail.

2) E-junkie will send the buyers a thank you e-mail with a link to the product as soon as the payment is processed. As long as you have your PayPal account setup to automatically process payments then Paypal should list the transaction as completed. E-junkie does not change anything in your eBay account or leave any feedback for your buyers.

3) Once the buyer's payment is completely processed they will be directed to a page where they can download the file they just purchased.

4) It is always possible that buyers can have problem receiving their download link, this is often because of an error in the setup. As for the e-mail ending up in their spam folder, I have not heard of any specific time this has happened, but there is no way to control something like this, since each buyer can change the protection level on their spam/junk folder.

To make sure you setup the integration between E-junkie and eBay correctly please check out out eBay FAQ page here:
http://www.e-junkie.com/ej/help.ebay.htm