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question: download items: pre-orders/advance orders
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jongommdotcom
member
Posts: 3
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I am not yet a customer, before I sign up, I have a question:
I am a musician, I have a new album out soon. I will be taking "pre-orders" before the release date for the CD. This is very easy to do as customer addresses will be sent to me by paypal, which I can store until the release date.
I would like to take pre-orders for mp3 downloads, and use e-junkie to facilitate my download sales.
Is it possible that the order/payment could be taken by you, but the delivery of the file be delayed until a set date?
If not, is there a way to do it manually? E.g. create an item/buy-now-button for the preorder, store the customers email addresses, ejunkie then emails all customers on the specified date with the download link?
# POSTED ON: October 14, 2009 @ 06:03 GMT -7
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E-junkieChef
E-Junkie Crew
Posts: 911
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You can setup a product with no download or shipping options checked and use that to accept payments.
Once you release the album, you can create a product and send that out as an update to all the buyers who'd purchased the pre-order product.
# POSTED ON: October 14, 2009 @ 06:16 GMT -7
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jongommdotcom
member
Posts: 3
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Thanks for replying.
Can you tell me more about these "updates": will the email received by customers work exactly as if I'd sold them a download? Including unique links for security of the product, etc?
Looking here:
http://www.e-junkie.com/ej/help.updates.htm
it implies e-junkie would charge me a fee for sending out these updates.
With paypal as I use it now, I have access to all my customer's email addresses: I would not be happy to lose this by joining e-junkie.
# POSTED ON: October 14, 2009 @ 06:42 GMT -7 MODIFIED ON: October 14, 2009 @ 06:45 GMT -7
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Tyson
E-Junkie Crew
Posts: 1486
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You do have access to all your customers' email addresses with us, which does not require you to use (and pay for) our Updates/Newsletter service. All customer data (including names and emails) are saved in your E-junkie Transaction Log, and you can view/edit/export export your Buyer Group lists from here:
https://www.e-junkie.com/ej/view_mailing_list.php
We do charge a nominal fee for our Updates/Newsletter service (this is our only service which is not a standard feature included in your monthly subscription), to cover our costs for the spike in additional overhead required to send mass emails and serve a flurry of free downloads for you. The amount will be calculated automatically based on your actual need/usage for that service, and you will be given the choice to either decline and cancel or accept and proceed.
Links issued via our Updates feature would work the same as if you'd issued each person a free link manually via Seller Admin > "Send free download link". These links would be unique for each person and expire after the hours/attempts you defined for the product, but we would not process these like an actual checkout sale (e.g., no buyer data would be saved to your Transaction Log or sent to a Product Variable Information URL), although all free links you issue are logged in Admin > Free Downloads Log.
# POSTED ON: October 15, 2009 @ 18:59 GMT -7
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jongommdotcom
member
Posts: 3
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That sounds ideal. The downloads will be about $9, so I can swallow $0.02 per customer.
Thanks for all the advice.
Jon
# POSTED ON: October 16, 2009 @ 04:11 GMT -7
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