admin automatically buyer buyers cart costs cover data edit ejunkie email file free handle happy item link lists monthly option options order payment paypal process product received seller shipping sign sold standard subscription system url

I am not yet a customer, before I sign up, I have a question:

I am a musician, I have a new album out soon. I will be taking "pre-orders" before the release date for the CD. This is very easy to do as customer addresses will be sent to me by paypal, which I can store until the release date.

I would like to take pre-orders for mp3 downloads, and use e-junkie to facilitate my download sales.

Is it possible that the order/payment could be taken by you, but the delivery of the file be delayed until a set date?

If not, is there a way to do it manually? E.g. create an item/buy-now-button for the preorder, store the customers email addresses, ejunkie then emails all customers on the specified date with the download link?

You can setup a product with no download or shipping options checked and use that to accept payments.

Once you release the album, you can create a product and send that out as an update to all the buyers who'd purchased the pre-order product.

Thanks for replying.

Can you tell me more about these "updates": will the email received by customers work exactly as if I'd sold them a download? Including unique links for security of the product, etc?

Looking here:
http://www.e-junkie.com/ej/help.updates.htm
it implies e-junkie would charge me a fee for sending out these updates.

With paypal as I use it now, I have access to all my customer's email addresses: I would not be happy to lose this by joining e-junkie.

You do have access to all your customers' email addresses with us, which does not require you to use (and pay for) our Updates/Newsletter service. All customer data (including names and emails) are saved in your E-junkie Transaction Log, and you can view/edit/export export your Buyer Group lists from here:
https://www.e-junkie.com/ej/view_mailing_list.php

We do charge a nominal fee for our Updates/Newsletter service (this is our only service which is not a standard feature included in your monthly subscription), to cover our costs for the spike in additional overhead required to send mass emails and serve a flurry of free downloads for you. The amount will be calculated automatically based on your actual need/usage for that service, and you will be given the choice to either decline and cancel or accept and proceed.

Links issued via our Updates feature would work the same as if you'd issued each person a free link manually via Seller Admin > "Send free download link". These links would be unique for each person and expire after the hours/attempts you defined for the product, but we would not process these like an actual checkout sale (e.g., no buyer data would be saved to your Transaction Log or sent to a Product Variable Information URL), although all free links you issue are logged in Admin > Free Downloads Log.

That sounds ideal. The downloads will be about $9, so I can swallow $0.02 per customer.

Thanks for all the advice.

Jon

Building off the above scenario, I would be selling a personalized video product online.

I understand I would set up the sale with no download or shipping options and set up the payment to be approved manually in PayPal until I the product was created and I was ready to process the order for electronic delivery to the customer.

My question is regarding the updates. Each customer would receive a unique product so it sounds as if I would need to create a new buyer group for each customer update and then send that customer a unique update link for their specific personal video download at a cost of $1 from e-junkie. Would this process be the solution or is there another option as I would prefer not to set up a buyer group for each customer?

Actually, I'm afraid you would not want to use our file delivery feature to handle the sale of personalized or otherwise unique downloads.

You'll need to handle the file delivery of unique files by other means outside of our cart, but at least you face a much lower risk of file sharing when each file is personalized to each buyer's needs.

And if you are handling the distribution of your personalized files outside of our system, there's nothing our Update service can do for you. Like our normal file delivery feature, it would only be helpful if you had one file to distribute to a lot of people rather than a lot of individual files.