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Dr.O member Posts: 2 |
our website has communitybuilder 1.5 implemented. Is there any way for e-junkie to recognize a previous customer who has logged in to the site? Right now, when our customer re-order, e0junkie treats them as Brand new customers. If i cant do this with Cb1.5, what method does e-junkie maintain to recognize customers? thanks! # POSTED ON: November 6, 2009 @ 18:17 GMT -7 |
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E-junkieChef E-Junkie Crew Posts: 936 |
The only information buyers need to enter in E-junkie cart is their zipcode (if it's a tangible product) and E-junkie cart does remember that, so can you please elaborate what do you mean when you say you want E-junkie to recognize customers? # POSTED ON: November 7, 2009 @ 04:43 GMT -7 |
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Dr.O member Posts: 2 |
Thanks for your response Chef! We were looking to have e-junkie use the buyer's first name - for example - "welcome Back [Name]" additionally, we need to be able to send a different Thank you message at the completion of the transaction to previous customers versus brand new ones. ideally, it would be great to have e-junkie know whether the user is logged into the site and then tailor its behavior based on this. Is that a bit more clear? # POSTED ON: November 7, 2009 @ 11:54 GMT -7 |
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E-junkieNinja E-Junkie Crew Posts: 636 |
E-junkie does not have a way for buyers to login, so we would not have a way to know who a buyer is before the checkout. After checkout the payment processors sends us the buyers name and e-mail address along with the transaction data, we do not get any data on weather or not the buyer is a returning customer. # POSTED ON: November 7, 2009 @ 15:03 GMT -7 |
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