automatically buyer changed checkout code contact customers don download email enabled field free generated help indeed later message option perhaps product program received require sale script send setting settings shipping site software stored try unable unlock url variations web wish working

Hi e-junkie,
I set up a product with variants, selected 'Send generated codes', and put the following Armadillo URL into the "Code Generator URL" field, per your instructions at http://www.e-junkie.com/ej/help.keygen.htm#armadillo:

http://www.e-junkie.com/ecom/o_plug.php?arm_level=0& arm_keytext=sometext

I tested this with a zero-cost test variation this morning and it worked - the email I received contained this code:

Key: DE49-DDC2-6535-3B2D-9381-7A50-2542-107B-6C05-9E5A

Now several hours later, I'm back to testing my product variations, but the test emails now all come back with the following generic statement instead:

Please contact us to get the code(s) for Sniff.

I definitely don't want customers to contact me for codes!

Is there something about Armadillo that I'm not getting? I've read and re-read the docs and searched the forums here... Thanks in advance for any help you can give.

SoftwarePassport/Armadillo is a solution to lock your software application, so if you're using that to lock the program you're selling as a download, then we host a keygen script that will generate keys which can unlock your software. Contact Silicon Realms for any advice you may require as to which signature level and encryption template you should be using, as we don't actually know much about how their keygen script works, aside from hosting it on our server for you to use.

If you're not using SoftwarePassport or Armadillo to lock your program, then the only other use of that keygen would be to generate a random serial, so that would be sent to you and the buyer afterwards, for you to do as you wish. Whatever serial is generated for each sale should be included in the buyer's thank-you email automatically; I can't see anyplace where the email message would say "Please contact us to get the code(s) for Sniff."

I was unable to run a free checkout test on your "URL Test Product" because you have Shipping enabled in that product's settings. If you could disable that for us, we can run a test checkout and see what the email we get looks like and look for any errors in our server logs if something seems amiss.

EDIT: I just tried your keygen URL in a test product of my own, and indeed, that didn't generate a code and instead only emailed a message to "Please contact us to get the code(s) for Send Codes: Generated." However, I changed the parameter arm_level=-1 and obtained a code just fine, so perhaps there is something amiss with your keygen URL, maybe the encryption template (arm_keytext) phrase is too short for the level you specified?

Thanks Tyson. I got it working reliably by changing the level to 23. I was hoping to have the codes be shorter - I think that's why I tried setting it to zero. The explanation of what the levels meant was a little out there for me, and their web site didn't shed much light - though I'm sure it's just me. Anyhow, the only reason I'm using Armadillo is to generate movie ticket codes, because 'Send stored codes' is not an option with Variants.

It's all working now!

You could try using negative numbers for arm_level -- e.g. I used this URL:

http://www.e-junkie.com/ecom/o_plug.php?arm_level=-1& arm_keytext=sometext

...and got a code like this:

3C91-2A53-77E8-A740