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How do I cancel a transaction/download?



MikeD
member
Posts: 65


I have the need to cancel a purchase that includes a download link. The download has not been attempted. Is there a way to do this within ejunkie such that

1. the purchaser is refunded, and
2. the download link is canceled?

...Mike


#
POSTED ON: November 17, 2009 @ 15:22 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3486


If you refund the payment from your payment processor (e.g. PayPal) account, that will automatically notify our system and deactivate any links issued for that transaction.


#
POSTED ON: November 17, 2009 @ 20:48 GMT -7


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