3dv14980j0466780r account admin assumption buyer check-box checked configuring copy discrepancy don download ebay edit ejunkie email enabled exact ipin ipn item link listed listing mail message missing payment paypal problem product profile receive receives resent sale screen seller sends setting site system transaction trigger triggered won

I have an item listed in ebay & eJunkie . There was a sale in ebay. Payment was through PayPal. I have enabled IPIN at PayPal. I see from PayPal site that the message was sent to eJunkie (3DV14980J0466780R) for that transaction. I do not see any mail triggered from eJunkie with the download link to the buyer. I resent the IPIN, but no mail was triggered. Is there a problem? Or am I missing some thing (My assumption is that when the eBay sale is through, once PayPal sends the IPIN, eJunkie would trigger a mail with a download link) I have checked that the listing name and the product name are exact match. No discrepancy there. I have checked the check-box 'receive a copy of email sent to buyer' for that product while configuring the same.

What could be the problem?

Is the PayPal Email you're using for your eBay account the same as the PayPal Email setting in your E-junkie Seller Admin > Edit Profile screen? If those don't match, then when our system receives the IPN, it won't know which E-junkie seller account it should go to.