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E-junkie Ecommerce Forums » E-junkie Discussions

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At a loss - shipping settings



Gregory
member
Posts: 2


Hi everyone,

I had my shipping settings set up to charge a flat $3.95 shipping fee for all products that are shipped, plus $2.00 per shipped product. So if someone orders 2 products to be shipped, it's $7.95; 3 products, $9.95, etc. etc.

Some time in the past month or two, the shipping costs for any order (except downloadable products) is always $5.95, regardless of the quantity. I don't recall editing my shipping settings and I don't know what changed. These are my shipping settings as of now:

Regular Envelope Cost: $3.95
Regular Envelope Weight: 1.00 ounce

And for each product that is supposed to have a shipping charge applied to it:

Weight: 0 ounces
Packaging Type: Envelope Regular
Packaging Capacity: 9999

I don't recall the logic behind these settings, and I've no clue what has changed since it stopped working.

How should they look to get my old settings back? (Keep in mind, I am also selling downloadable products with no handling/shipping fees, so I can't use the flat rate handling fee option). Thanks for your help.


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POSTED ON: December 11, 2009 @ 10:10 GMT -7




E-junkieNinja
E-Junkie Crew
Posts: 636


You will need to go to Seller Admin>Edit E-junkie Cart Shipping Settings. On the first page you need to enter in your zip code in the shipping origin field. You will then need to add in a shipping rule that applies $2 shipping for each ounce that is being sent. Here is a link to our shipping help page:
http://www.e-junkie.com/ej/help.shipping.htm


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POSTED ON: December 11, 2009 @ 12:42 GMT -7


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