access account attempts automatically buyer buyers checkout common completed confirms custom directed download expire finishes grant hours instructions issue link number page payment preferences prefs present proceed processor product purchase reach receive screen settings thank-you thank-you-email thank-you-page thankyou thet unique url whichever

If I enter a custom Thank You page URL on the Account Preferences screen, will buyers still be sent download instructions when they purchase a product? I want to make sure the buyer is sent to the thankyou page only after thet receive the download.

After the buyer finishes checkout and the payment processor confirms the buyer's payment was good and completed, we grant the buyer access to a thank-you page where we present their unique download link(s) automatically. If you have a Common Thank-you Page URL set in Account Prefs, then buyers would be directed there instead.

After payment is completed, we also issue the a thank-you email with a link to reach the thank-you/download page in case they did not proceed there after checkout. Their download link(s) expire after the number of attempts or hours (whichever comes first) that you specify in each product's settings.