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Export transaction log broken?



7w
member
Posts: 29


I am trying to export my transaction log for the past 7 days, and I get a file full of gibberish. This started today (or late yesterday) - is anyone else experiencing this? I depend on these exports to process my orders properly...


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POSTED ON: January 18, 2010 @ 09:33 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4399


Thanks for reporting this; we should have it fixed soon. Meanwhile, you should be able to get your log data by unzipping the exported file twice -- i.e., download your log and unzip that file that as usual, but then also unzip the resulting file, and that should give you a usable log-data file.


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POSTED ON: January 18, 2010 @ 17:02 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4399


UPDATE: This should now be fixed, with our apologies for the inconvenience.


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POSTED ON: January 19, 2010 @ 19:10 GMT -7




7w
member
Posts: 29


Thank you very much for your quick response, and the temporary fix - it came in really handy.

Great job, as usual!


#
POSTED ON: January 19, 2010 @ 19:11 GMT -7


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