Share via E-Mail
Share on Google Buzz
Share on Twitter
Share on Facebook
E-junkie Blog
E-junkie FaceBook Page
E-junkie @ Twitter

E-junkie Ecommerce Forums » E-junkie Discussions

Tag Cloud for this topic:

all you see is loading.... over and over



RECORDGUY
member
Posts: 13


If you enter your zipcode all you see is loading...in a loop....then after a minute or so...ERROR.


#
POSTED ON: January 21, 2010 @ 09:06 GMT -7




RECORDGUY
member
Posts: 13


...it's working now....not sure what made it start working again....?


#
POSTED ON: January 21, 2010 @ 09:34 GMT -7




bedzking
member
Posts: 14


Is e-junkie having server issues again?


#
POSTED ON: January 21, 2010 @ 11:03 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3486


None that we're aware of, and our Sysadmins get an instant alert on their cellphones whenever one of our servers goes down or stops responding. We've also got a fully-redundant architecture now, so a problem with one server or other piece of equipment cannot take the whole system down, although things may slow down slightly as other servers take up the load. Maybe there was a transient network routing issue between your ISP and our datacenter at that moment?

If the stall only happened when you entered a zipcode in the cart, and you're using a USPS rate-lookup shipping calculation method, then there may have been an temporary issue with USPS.com or their rate-lookup API, or a bad/typo'd zipcode can stall the lookup for a while until USPS responds that no such zipcode exists.


#
POSTED ON: January 21, 2010 @ 16:44 GMT -7
MODIFIED ON: January 21, 2010 @ 16:45 GMT -7


You must be logged in to make a post. Please click here to login.

30 Day Money Back Guarantee
PayPal Certified Integration
Google Checkout Certified Integration
Slam the Online Scam