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E-junkie Ecommerce Forums » E-junkie Discussions

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Changing paypal address



Jodie
member
Posts: 3


Hi there!

We are adding some new products and have decided that it would be better for the emails and PayPal account to come from the parent company. So... I went into my admin area to change the email to our other PayPal account, yet it says "Paypal address already in use"

?

We have not used that account for anything e-Junkie related - what might the issue be?

Thanks!
Jodie


#
POSTED ON: January 30, 2010 @ 01:00 GMT -7




E-junkieNinja
E-Junkie Crew
Posts: 636


That message means that the PayPal e-mail address you tried to enter is in uses with another E-junkie account. If you let us know what that e-mail address is we can look up which account it is attached to.


#
POSTED ON: January 30, 2010 @ 11:29 GMT -7




Jodie
member
Posts: 3


Strange, I don't think it's been used for anything here - but... worth a check ;).

Where/who should I send the query to?

Thanks!


#
POSTED ON: January 30, 2010 @ 12:46 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3486


Just click the Contact link in red, at the very top of any page on our site. :^)


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POSTED ON: January 31, 2010 @ 18:35 GMT -7




Jodie
member
Posts: 3


*face palm* OK, thanks. Actually just didn't know if there happened to be a special 'help me!' emai to use. Will be emailing - cheers!


#
POSTED ON: January 31, 2010 @ 19:39 GMT -7


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