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Question #1

Last night (2/25) a sale came through via an affiliate link. This affiliate registered with my program on ejunkie in November 2009. I only uploaded the product that earned the affiliate with the last week. I can't see how this would not be a fraudulent affiliate sale.

What should I do about this?

Question #2

I received no notification that someone had signed up as an affiliate -- so it was a surprise. When I went to check it out, all I had was an e-mail address, no real address or phone.

Is there a way to get name, physical address, phone, and referrer for affiliate signups?


Thanks,

gary

In regards to the first question, when an affiliate directs a buyer to your site a six month cookie is placed in their browser to track how they came to your site, so that your affiliate gets credit for the sales that result from sending that buyer your way. This cookie persists even after the initial sale so this could be a case of a buyer who had been referred in the past purchasing a new item from you. Your affiliate did introduce that buyer to your site and deserves a commission for that.

If you have set a common affiliate program it applies to all of your products, even ones that didn't exist at the time your affiliate joined or aren't directly related to that specific affiliate. As long as buyer who found your site via an affiliate purchases that product within the six month duration of their cookie, the affiliate will be given credit.


As for your second question, you can screen your affiliates by only giving them the link to join after they've provided you with the information you want. Instead of letting them join remotely, you could instruct potential affiliates to e-mail you and then provide the link to them once you're comfortable.

Thank explains it nicely. Thanks!

gary