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E-junkie Ecommerce Forums » E-junkie Discussions

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Order confirmation page and custom email message



guest_user
member
Posts: 1302


The user is being directed to the generic template e-junkie order confirmation page instead of my custom order confirmation page and no custom email messages are being delivered.

I have seen the integration section of my Google Checkout account and there are no errors there.


#
POSTED ON: October 22, 2007 @ 11:41 GMT -7




Shivani
member
Posts: 1358


This can happen if you have not followed the integration steps at
http://www.e-junkie.com/ej/google-checkout-shopping-cart.php

If you have followed the steps, then this can happen if the order is in in "reviewing state" in your Google Checkout account. This can happen for initial few orders. The "thank you" page that buyer reaches after the purchase immediately will be generic as the order's
not processed at that time.

In this case, order processing will be delayed as have to wait for Google Checkout to tell us that the order is chargeable. Buyer will be sent the "thank you" email once the order is processed.


#
POSTED ON: October 22, 2007 @ 11:42 GMT -7


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