account address amazing buyer cart data detail display don file follow function help info issue item list number order orders package paypal products quantity questions send services shipping shopping show system tax

Hello

I was wondering if anyone knows of a solution to fixing this issue.

PayPal MultiOrder Shipping.
File -
Print Package List-

Under Order Details:
Item Number, Title: n/a, n/a

Names and Address show but no item info or quantity. I need a pic list.

Any help would be amazing.

I love e-junkie.

thanks

tlally2001

Sorry, we don't quite follow what you're referring to; could you describe what you asking about in more detail?

Hello

Go to PayPal -
Under My Account Tools -
Multi-Order Shipping Tool.

The orders show up with the correct name and address.

But in the Multi- Order Shipping Tool.....the Print Package List function under File is not pulling the item name and quantity.

Multi-Order Shipping Tool -
File -
Print Package List

Under Order Details:
(Item Number, Title: n/a, n/a)

Any help would be great. It might be a paypal issue but I thought I might ask. Let me know if you have any other questions.

tlally2001

It's also under Merchant Services
- Shipping & Tax
- Multi-Order shipping

When we send order data to Paypal at the time the buyer is purchasing, PayPal chooses which data they want to display and how. In this case PayPal does not see the names of the products as data that needs to be displayed since the shopping cart is in our system and so they do not list the products in their shipping tools.