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Why do I get login failure?



guest_user
member
Posts: 1302


We are trying to log on but get failure. It could be our credit card that just changed this week. Please up date our credit card with new expiry date.


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POSTED ON: November 2, 2007 @ 13:34 GMT -7




Shivani
member
Posts: 1358


We don't have your credit card info (that's in PayPal) and that is not related to login anyway. Please make sure you are using correct login email and password. You should also try the forgot password form.


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POSTED ON: November 2, 2007 @ 13:34 GMT -7




guest_user
member
Posts: 1302


I'm having trouble loggin in. I even have my password sent to me, but when I used it I still get 'login failure.'


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POSTED ON: November 9, 2007 @ 01:08 GMT -7




Shivani
member
Posts: 1358


We tried logging in with your credentials and it works perfect. Please make sure that cookies are not disabled in your browser.


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POSTED ON: November 9, 2007 @ 01:09 GMT -7




guest_user
member
Posts: 1302


Happened to me too. I cannot get the the Administration window. I kept getting 'login failure." Does that mean my password is incorrect?


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POSTED ON: November 9, 2007 @ 15:38 GMT -7




Shivani
member
Posts: 1358


Try "forgot password" to retrieve your password and make sure you have cookies enabled in your browser.


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POSTED ON: November 9, 2007 @ 15:38 GMT -7


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