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I got a message that says "Product File Not Uploaded."



Angela
member
Posts: 17


I've had a few people purchase the file without problems, apparently. But, today, I got this message:


This is a notification that you are selling a download for Writer's Fast Track Weight Loss PLR Packet Vol. 2 but it does not have a file uploaded, and the user(personsname@gmail.com) was unable to download it for transaction ID XXXXX

If this is _not_ a downloadable product, please un-check "Download" checkbox in your product settings in E-junkie seller admin.

What's the problem????

I did not receive payment from the person - no notification and I checked PayPal and no payment was received. But, I got the above message.

I went back to my Admin section and re-uploaded the file just in case....

What's the deal?

I'm worried!

Angela


#
POSTED ON: April 18, 2010 @ 12:55 GMT -7
MODIFIED ON: April 18, 2010 @ 13:20 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 3734


I see we also have an email from you with more specific details, so we'll continue the conversation there.


#
POSTED ON: April 18, 2010 @ 18:44 GMT -7




Angela
member
Posts: 17


Thanks for your quick response. I got your e-mail.

This was entirely my mistake. I actually failed to upload the file and set the price for this product.

Thank you for your help and your truly excellent service!

- Angela


#
POSTED ON: April 18, 2010 @ 19:50 GMT -7


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